At Chateau Charente, your privacy and trust matter to us. This Cookie Policy explains how we use cookies and similar technologies to enhance your experience, personalise content, and analyse how our website is used. We are committed to transparency and to complying with data protection laws in France and the European Union.
By continuing to browse our site, you are invited to manage your cookie preferences with full control. We encourage you to read this policy to understand what data is collected, why it’s collected, and how you can manage your settings at any time.
This Cookie Policy explains how Chateau Charente, located in France, uses cookies and similar technologies on our website. It describes what cookies are, which cookies we use, and how you can manage your preferences.
By using our website, you consent to our use of cookies under the terms of this policy—unless you disable them via the settings described below.
What Are Cookies?
Cookies are small data files stored on your device when you visit a website. They enable websites to remember your actions and preferences (such as login, language, display settings) and help us improve your user experience.
Cookies may be:
First-party cookies (set by Chateau Charente)
Third-party cookies (set by external services we use, such as Google or social media platforms)
Cookies are also categorised by function:
Strictly necessary cookies – Essential for the site to function (do not require consent)
Performance cookies – Help us understand how visitors interact with the website
Functionality cookies – Allow the website to remember choices you’ve made
Marketing/targeting cookies – Track browsing habits to deliver personalised content or advertising
Cookies We Use
We use the following types of cookies on our website:
Essential Cookies
These are required for the website to function properly and cannot be disabled:
Session cookies (to manage logins, bookings, and forms)
Security cookies (to protect against fraudulent activity)
Analytics and Performance Cookies
We use Google Analytics and similar tools to understand how users navigate the site, which helps us improve functionality and performance:
Pages viewed
Time spent on site
Navigation paths
Country/device/browser information
All data collected is anonymised. These cookies are only placed with your prior consent.
Marketing & Social Media Cookies
These are set by third parties, including:
Facebook Pixel or Meta Ads (to track campaign effectiveness)
Instagram and Pinterest embeds
Klaviyo (email campaign tracking)
These cookies may track browsing across different websites and require prior consent.
Cookie Consent on French Websites
In accordance with CNIL guidelines:
Consent must be freely given, specific, informed, and unambiguous
Cookies not strictly necessary may only be placed after consent
Continued browsing does not imply consent
Users must be able to refuse cookies as easily as they accept them
Consent must be renewed every 6 months
When you visit our website for the first time, a banner will inform you of our use of cookies and allow you to:
Accept all cookies
Refuse all cookies
Customise your preferences
You may update your consent choices at any time via our cookie management tool (available in the site footer).
Managing Cookies
You can also control cookies directly from your browser settings. You may:
View the cookies already stored
Block third-party or all cookies
Delete cookies when you close your browser
Please note: blocking essential cookies may impact website functionality.
For more information on managing cookies by browser, visit:
https://www.cnil.fr/en/cookies-and-tracers-how-manage-your-preferences
Contact
If you have any questions about our use of cookies, please contact:
Chateau Charente, 4 Rue Henri Fauconnier, 16300 Barbezieux, Charente, Nouvelle-Aquitaine, France
Email: bonjour@chateaucharente.com
Updates to This Policy
This Cookie Policy may be updated from time to time to reflect changes in law or technology. We recommend checking this page periodically.
Last updated: 26 July 2024